Patient Rights and Privacy Notice
As a patient at Hoag Orthopedic Institute, you have certain rights and responsibilities that are inherent in your health care. To receive the best possible care, it is important that you play an active role in your medical treatment. It is the responsibility of your health care team at Hoag Orthopedic Institute to include you in that process.
To learn about your rights as a patient, please select the appropriate PDF below:
- English - Patient Information Packet
- Español - Información para el Paciente
- Farsi - Patient Information Packet
- Chinese - Patient Information Booklet
- Korean - Patient Information Booklet
Patient Information Booklet contains the following:
- Patient Rights and Responsibilities
- Your Right to Make Decisions about Medical Treatment
- Advance Health Care Directive
- Notice of Privacy Practices
- Other helpful information for Hoag Orthopedic patients
Communication with Persons with Limited English Proficiency Policy:
Please select the appropriate PDF below.
Auxiliary Aids and Services for Persons with Disabilities Policies:
Please select the appropriate PDF below.
Patient Grievances
If you have questions or concerns about your care, a patient relations specialist is available to help you better understand the health care environment, resolve problems, provide information and address ethical concerns. You can contact Patient Relations at (949) 727-5099.
Contact DNV GL Healthcare
You also have the right to contact DNV GL Healthcare.
By website: www.dnvglhealthcare.com
By mail: DNV GL Healthcare
Attn: Complaints
400 Techne Center Drive, Suite 100, Milford, OH 45150
By phone: (866) 496-9647
Contact the California Department of Public Health
You may file a complaint with the California Department of Public Health regardless of whether you use the hospital's grievance process.
By mail: California Department of Public Health
681 South Parker Street, Suite 200
Orange, CA 92868
By phone:
(714) 567-2906
Toll Free:
(800) 228-5234