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Hoag Orthopedic Institute and Surgical Warranties in Los Angeles Times

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Dr. James Caillouette was featured in the Los Angeles Times recently on the topic of surgical warranties. Hoag Orthopedic Institute has long been an innovator; read the article to learn more about this new concept.

Considering surgery? Some healthcare providers offer warranties

Skeleton dressed in wig
Dr. James Cailouette, surgeon in chief for Hoag Orthopedic Institute in Irvine, examines patient Carolyn Rondou’s right knee, which was replaced with a mechanical joint. (Don Bartletti, Los Angeles Times)

When Carolyn Rondou needed knee replacement surgery in 2012, she decided to have the procedure done at Hoag Orthopedic Institute in Irvine, even though there were several hospitals closer to her home in Fullerton.

Rondou, a 66-year-old oncology nurse, says Hoag’s reputation for quality factored heavily into her decision to have her procedure done there. But something else sweetened the pot: Her surgery came with a warranty.

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