HOI Surgery Center Aliso Viejo Receives 2025 Press Ganey Human Experience Guardian of Excellence Award

Hoag Orthopedic Institute (HOI), one of the largest providers of orthopedic and spine care in the nation, is pleased to announce that its affiliated surgery center in Aliso Viejo has been named a 2025 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services.

As a winner of the Press Ganey HX Guardian of Excellence Award®, Hoag Orthopedic Institute Surgery Center Aliso Viejo is in the top 5% of healthcare providers in delivering orthopedics in the last year.

“Being recognized once again for excellence in patient experience reflects our ongoing dedication to putting patients at the center of every decision and moment of care,” said Kim Mikes, MBA, RN, CEO of Hoag Orthopedic Institute. “We are proud that our Aliso Viejo team received this prestigious Press Ganey award and I am so grateful to our team for making this possible.”

Press Ganey works with more than 41,000 healthcare facilities in its mission to improve the overall safety, quality and experience of care.

"This recognition reflects Hoag Orthopedic Institute’s relentless pursuit of excellence,” said Patrick T. Ryan, Chairman and CEO of Press Ganey. “Their forward-thinking approach and focus on continuous improvement inspire us all. We’re proud to partner with them as we work toward a more connected, equitable and human healthcare experience.”

For more information on the various accolades HOI has received, visit HOIOutcomes.com.