Patient Rights and Privacy Notices
As a patient at Hoag Orthopedic Institute, you have certain rights and
responsibilities that are inherent in your health care. To receive the
best possible care, it is important that you play an active role in your
medical treatment. It is the responsibility of your health care team at
Hoag Orthopedic Institute to include you in that process.
To learn about your rights as a patient, please select the appropriate
PDF below:
Patient Information Booklet contains the following:
- Patient Rights and Responsibilities
- Your Right to Make Decisions about Medical Treatment
- Advance Health Care Directives
- Notice of Privacy Practices
- Other helpful information for Hoag Orthopedic patients
Communication with Persons with Limited English Proficiency Policy:
Please select the appropriate PDF below.
Auxiliary Aids and Services for Persons with Disabilities Policies:
Please select the appropriate PDF below.
Patient Grievances:
If you have questions or concerns about your care, a patient relations
specialist is available to help you better understand the health care
environment, resolve problems, provide information and address ethical
concerns. You can contact Patient Relations at 949-764-8220, option 7.
Contact DNV GL Healthcare
You also have the right to contact DNV GL Healthcare.
By website:
www.dnvglhealthcare.com
By mail: DNV GL Healthcare
Attn: Complaints
400 Techne Center Drive, Suite 100, Milford, OH 45150
By phone: 866-496-9647
Contact the California Department of Public Health
You may file a complaint with the California Department of Public Health
regardless of whether you use the hospital's grievance process.
By mail: California Department of Public Health
681 South Parker Street, Suite 200
Orange, CA 92868
By phone: 714-567-2906
Toll Free: 800-228-5234